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Hi
You need to ask your Strata Manager for advice as to whether you can get a judgement on someone who doesn’t reside in NSW. Also ask if he will front NCAT for the OC at his hourly rate. If he won’t or does not know the answer to your question get yourselves a new Strata Manager. To garnishee the owner you will need to know their bank and the account number. if you garnishee the total amount there might be a wad of money sitting there and you could get a good surprise. Nothing ventured nothing gained.
Hi Monty
the amount of damage was considerable and I was unsure I would be able to claim the total amount via a garnishee order so went to the insurance company for you may say insurance backup
I had a problem with a tenant who did considerable damage to my property. I was able to claim a large proportion of the damages from my insurance company and the residual (over $6,000) I claimed from the tenant at NCAT. The tribunal accepted the tenant was liable and issued an order to pay.
I then obtained a court order and and they issued a garnishee order against the tenants bank account and the bank paid me the money. The damage done was reasonably old carpets blinds etc but it’s the replacement cost that the Insurance Company and NCAT based the damages claim on.
I would defiinitely go to NCAT. What you need to ensure is that you have good documentation, well presented, nice pictures in an indexed file and the tenants forwarding address and bank details. Follow the NCAT advice from their web site.
Its a fair amount of work and the agent probably knows that, so is trying to talk you out of it. I presented my own case to NCAT. Good luck.
Thank you Sir Humphrey for the advice.
I couldn’t find the new regulation that restricts the AirBNB rentals to 180 days per year for Greater Sydney Region properties where the Host is not at the property. Also how are we meant to keep track of property that exceeds 180 days per year?
Hi Jimmy
Thanks for the information on the above. I checked the DA for the building and its B4, mixed use. Permitted without consent, home occupations. Permitted with consent including commercial premises, hotel or motel accommodation. We have no by-laws regarding Short Term Rentals. Due to the DA does this mean we need to have a by-law approving short term rentals or can owners just disregard the DA and do short term rentals?
Excellent ideas and they all have merit. I love the additional 10% for the OC to compensate for damages, wear and tear etc. People are taking notice of what you say as proven by the effort the industry facilitators are putting up to reduce the impact of the new legislation
In relation to the register and who should administer. If you ask the local Council they will says its too hard and some may not have the computer systems that would allow for it. My thought is to use Services NSW. They have a systems very similar to what would be required for the STRA system. Their drivers licence and car registration systems.
A simple solution would be for Services NSW to create and manage two registers where by any Agent or Facilitator must be supplied, by the Host, the two unique Services NSW registered numbers before they can initiate a booking.
One number is the Hosts number, that similar to a drivers licence number. The second is the property number that is similar to a car registration number. In addition, the Services NSW file would also contain information on the property in question in that it complies with the required fire and bush fire regulations, that it has the mandatory insurances and the number of strikes against the Host, supplied by the Commissioner, again similar to the number of demerit points on your licence.
If the system was on line it could also work as the Centre that keeps track of each booking with the name of the Guest with their identification details. The cost for this service would be yearly fees paid by the Host, similar to a drivers licence fee (one for the Host) and a car registration fee (for each property being used for STRA). In all my dealings with Services NSW I have been impressed with the service and their web site and could see no problems with Services NSW handling these registrars.
If you think about it the STRA system would be similar to the system that administers licences and car registration in NSW so the logic when coding the new system would be very similar. You wouldn’t need to reinvent the wheel and the costs to the Host would be similar to licence and registration fees.
Thanks Sir Humphrey and Jimmy for your advice and comments.
I have consulted a lawyer who after viewing the evidence said he thought I was well prepared but I have noted your advice re the consultants Jimmy. I attended a day of hearings at NCAT to get a feel for it, I’ve read the sections of the act and I have a lever arch folder full of factual evidence. My only concern is with correct presentation of the orders and evidence. The issues are many and long-winded but I believe they are straightforward and that I am not being unreasonable.
Is there anything I should put in my application to the effect that if I am not seeking legal representation that the OC can’t either?
I have an engineers remedial report from well known engineers to support the order re the leaking roof. I have it in writing from the OC’s engineer that the membrane should have been replaced in the early 1990s although he hasn’t investigated the leaks as the caretaker told him the roof wasn’t currently leaking and he didn’t consider it necessary to look into it until it leaks again (Rosenthal judgement would suggest otherwise). To the best of our knowledge the caretaker has no qualifications and we did not grant him access to the unit for any inspection.
Here’s more of what I’m dealing with and seeking orders on.
Repeal of a harsh and unreasonable by-lay that gives a maximum of five months for a renovation and imposes a $5000 per week penalty if exceeded. Should the order only request repeal of that one clause?
Unreasonable refusal of a renovation by-law which seeks approvals already granted to our neighbour e.g. air conditioner on the roof and a concrete beam on the roof to facilitate removal of a supporting column (enshrined in a by-law). The OC first wanted us to pay for half the cost of remediating the roof (the beam only takes up 10 sqm and the poor condition of the roof is not our fault), then they wanted us to pay for the common property we would have exclusive use of (we agreed to pay the same rate as others in the building with exclusive use of common property e.g. common foyer where two units have combined – which is habitable space – none have been charged), now saying removing the column will affect the structural integrity of the building (our engineers say not and the beam over the neighbouring unit has not caused any problems) etc etc.
Damages – we reported concrete spalling (in three bedrooms, all living rooms, dining room and study) in October 2016 and it took until February 2018 to commence the work and until end of July 2018 to complete. The unit purchased in October 2016 has now been sitting empty for nearly two years. Due to two years of spiteful and vindictive opposition we have thrown in the towel and purchased elsewhere but have been unable to rent it because it has been a construction site since the carpets were removed (by the OC) a year ago. The OC argues that they didn’t attend to the spalling because we should have initially removed the carpets due to the fact we were going to renovate. But they refused the renovation by-law! The unit currently has bare concrete floors with the OC ignoring all communications regarding replacement of the carpet. Any advice on how to calculate damages or present a case for damages eg loss of rent? I also intend to claim the cost of the two engineers reports I had to commission as the OC was doing nothing to address the issues. We were fortunately able to live in our weekender out of town and had to pay to stay in hotels when coming to Sydney for social engagements, doctor, dentist, hairdresser etc.
Any further advice would be greatly appreciated and will also help others who might become entangled in similar situations.
Lady Penelope
I know that the concierge checks non residents into the building through a computer system. I am unsure if it logs in Airbnb guests so I will check. Your advice on the contract is a good one and another one I will check on. Thanks .
JonH
Hi all
Thanks for everyones ideas. What I find upsetting is that the companies that handle the bookings take a big fee but when it comes to the work of checking in the guests and ensuring they are “looked after” it comes down to our concierge and it seems we cannot ask for anything extra for this service? that’s unfair to the full time owners/renters.
Hi all
Thanks for your thoughts and good information. Very helpful. To Scotlandx the original by-law was defeated on a very close count however an amended by-law, that was defeated on the first count, was subsequently passed, as having no by-law was worse that having the amended by-law. It turned out to be a win for common-sense and for the building.
Jimmy
Thanks for this piece of information. You have, as always, pointed us in the right direction.
[A subsequent question on voting rights for parking spaces has been moved to THIS TOPIC]
Scotlandx
An additional question. Does this mean if this person’s votes were accepted in making by-laws are the by-laws invalid and will they have to be voted on again?
Scotlandx
Further information on the deregistered company. The person doesnt hold the proxy’s for the company he is the company nominee. Does this make any difference.
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