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  • in reply to: Insurance Excess #21195
    glassy
    Flatchatter
    Chat-starter

      My son has all but given up on getting any of his $1000 back. The strata plan for his building was registered before balconies and windows became common property. Therefore if he is to make any claim it would have to be through the owner’s Landlords Insurance (should he have any). The managing agents refuse to contact the owner so what else can he do? It seems ridiculous as no doubt there is insurance but he cannot make contact with the owner who could then submit a claim.It’s been 9 months now so I don’t hold much hope.

      in reply to: Insurance Excess #19460
      glassy
      Flatchatter
      Chat-starter

        Well nearly 4 months have passed by and my son still hasn’t received any reimbursement. The managing agents have chosen to ignore his constant requests to be paid, so a couple of weeks ago he said he would contact the Rental Tribunal? The agency then contacted the body corporate who said they weren’t paying. He emailed the agency a copy of the laws which said they were responsible for maintaining common property and is still waiting. Is there some sort of time limit or any other way he can get his $1000 back sooner?

        Thanks for all your interest so far.

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