Woken every morning by dog peeing on balcony

We live in a block of 12 units. The residents upstairs have a well behaved large dog. During the colder winter months the owner of the dog has taken to using the balcony for the dog to relieve itself at about 4am each day.

The balcony doors are noisy with faulty rollers and wakes us up.  Later that morning the balcony is hosed down and drains in front of our garage door, with staining, and flows into the stormwater down to the street and ultimately Coogee Beach.

I checked with Council about stormwater runoff and a ranger from Randwick Council was excellent in their response last week by meeting with the resident about the matter but nothing has changed – I was woken up again at 4.30am this morning.

I have written to the Strata Committee who said they would arrange mediation through the strata manager but this has not happened. I emailed again today requesting action on this matter and have offered to contact the resident directly but was previously told by the Chairperson that they would look after things. What can I do?