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Hi I am Chairman of a self managed strata scheme of 15 villa units. Our gardener verbally abused (raised voice and swore) at one of the committee members for not asking him to quote on a garden repair. We had a plumber do some work and had a landscaper re-do the paving but there was a small area of the lawn that was dug up. We had the landscaper replace this – the gardener felt he should of done the work (just the lawn repair) and was annoyed he was not asked to quote. We do ask him to quote on other garden related activities outside his mowing contract. The gardener has since verbally apologised to the committee member. However, the committee member does not feel this was sufficient and wants further action (though she has not specified this) as she now feels uncomfortable in the public areas when he is around. I have spoken to both of them – on the phone as I don’t live there permanently, but have not seen either face to face as yet. I think as she wants to pursue it the next step is for her to write a complaint about him to the EC. I would then write a letter to him to formalise it. I’m not sure I would put him on notice – but that is an option. Do you have any other suggestions or recommendations.
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