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Hi,
due to a number of errors, Our strata company has let our building insurance lapse and our building is now uninsured. We (various strata reps) have made every attempt to contact them by email or phone but to no avail. Unfortunately we are just regular working Australians without a lawyer amongst us. What would be the recommended steps moving forward? Fair trading? Legal action? From what I understand we don’t have authority to renew it ourselves.
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- Where in Australia are you?
- Who are the “them” that you are trying to call.
- Why do you think you don’t have the authority to renew the insurance? Pass a motion at committee meeting empowering your chair or secretary to seek three quotes or contact a strata insurance broker.
The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
There is no reason the committee cannot engage a broker direct to place your building insurance. And you should, as a matter of urgency, because if there’s eg an injury or large claim every owner is jointly and severally liable.
Just make sure you engage a specialist strata insurance broker like BAC Insurance Brokers or Strata Fair (flat fee service).
Then, if the errors were made by your strata manager and they are not responding to committee contact, leaving all owners seriously exposed, make a complaint to NSW Fair Trading – https://www.fairtrading.nsw.gov.au/help-centre/online-tools/make-a-complaint.
Cheers Karen
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