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  • #8636
    Frans
    Flatchatter

      The Strata Managing Agent, (new Townhouses x 4,1 a rental), has not notified any of the Lot Owners that the Building Insurance was due on 12th December 2012!  It is now 8th January 2013.  Nor has there been any correspondence received re: an AGM.

      The Agent disclosed at the 1st AGM, Dec 2011, after being asked,that she received 15% from each of the  2 Insurance Companies.  Also, her licence to practice as a Strata Manager expired in middle of December 2012.

      I’m very concerend about the lapsed Building Insurance which, I believe, is not sufficient much less not paid.  The SMA is impossible to speak to or correspond with. 

      I would appreciate any help.

      With thanks, 

      Frans

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    • #17571
      Jimmy-T
      Keymaster

        You need to get in touch with a strata manager who is prepared to take over your scheme.  Don’t even consider a strata manager who is not part of the Strata Community Australia but bear in mind that many strata management companies are not keen to deal with small schemes – same amount of hassle for less money.

        You will need them to help you get your papers back from the previous manager whom you should dismiss on the grounds that a) their licence has expired and b) they have put your scheme in a position where it is in contravention of the Strata Act by not having insurance.

        Finally, you need to report your strata manager to Fair Trading so that they can be dealt with at the highest level.

        The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
        #17573
        Cosmo
        Flatchatter

          Frans,

          Do you have your strata valued every 5 years as required by the Strata Act?

          A few years ago we moved to self manage and hired an insurance broker.  Best thing we ever did.

          Insurance brokers provide cover even if you are late with your premium. We went with MGA insurance brokers and they have been great.

          With Electronic access to our bank accounts, Bpay and email for noitices and agenda and minutes you would be suprised how easy self management is.  We now can spend the $1,300 odd dollars we paid the SM on maintenance. 

          #17578
          Frans
          Flatchatter
          Chat-starter

            JimmyT,

            Thank you for your advice. How do we ensure that next SM belongs to Strata Community Australia?  Feeling frantic. Will hand-deliver letter to Fair Trading Thursday a.m.  Hopefully they can advise how to go about finding replacement SMA.

            Other two Lot owners seem disinterested!  4th Lot owner in WA, non-contactable.

            Phoned Strata Company this morning to speak to SM, told that she is “AWAY”; that they are very busy having just returned from 2/52 holiday. They have several SM’s who ‘look’ after their patch; that they do not have to advise ‘anything’ in writing e.g. next AGM,Insurance or Levy. They don’t do ‘things’ that way. When pressed re: Bldg. Insurance being overdue, told that it was paid by due date but, refused to supply proof.  Query re: overdue Levy told that she did not know about that.  Query re: AGM, told that we, the Lot Owners, choose the date & time when they are not too busy.  Query re: SM’s Licence exp. 16.12.2012, told that she holds currrent Licence, however, refused to supply proof. Then loudly informed that conversation finished, too busy to continue. Must feel very challenged!

            *Cosmo, Self-run is the obvious choice, however, horns of a dilemma here..

            @#$%^&* Frans

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