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  • #10579
    annag26791
    Flatchatter

      Hi All, 

      My partner and I recently purchased a large apartment and want to purchase 2 small dogs to live with us. We have chosen small, quiet breeds and want to get 2 dogs so that they keep each other company and don’t make any noise. We haven’t bought the dogs yet as we wanted to do the right thing and abide by the by-laws and seek permission first/

      Our EC denied our request and their reasons were:

      We don’t allow pets & I requested a bunny which got rejected so I will reject your request (very strange as I had nothing to do with this)

      It is clear form the above that the EC have acted unreasonably and whats more, there’s just 1 guy who is really against us having the dogs.

      We have mediation scheduled for 5 weeks time. As such, I wanted to hear about anyone’s experiences going to mediation over this issue and how it turned out?

    Viewing 15 replies - 1 through 15 (of 23 total)
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    • #25257
      Sir Humphrey
      Strataguru

        Which state you are in is important. In the ACT, for example, the Act says that a unit owner must not keep an animal without permission but permission cannot be unreasonably refused. It would be difficult to find a way to reasonably refuse two small dogs. 

        #25265
        annag26791
        Flatchatter
        Chat-starter

          @PeterC said:
          Which state you are in is important. In the ACT, for example, the Act says that a unit owner must not keep an animal without permission but permission cannot be unreasonably refused. It would be difficult to find a way to reasonably refuse two small dogs.   

          Hi there! I’m in NSW and I know the by laws States that they can’t reasonably refuse either – but that hasn’t stopped the EC. Any advice?

          #25268

          Hi there

          I’m in the same situation. We have a French Bulldog and we own a unit in Surry Hills NSW but haven’t moved in yet. When we asked strata for further information around the guidelines for renovation they sent us the registered by-laws and we discovered that pets weren’t allowed.

          This was there response via email:

          No owners have been given permission, we can’t approve a breach of the by law.

            If there are complaints of animals in breach of the by law then they are acted on.

            The last time the matter was raised at an ec meeting there wasn’t support for changing it.

            There was a Pomeranian in a unit which the tenant was written to to remove most recently if I recall, it surprised the owner that it had been there as the tenancy agreement stated no pets as well. If the owner or friend is raising a complaint about an animal they are aware of then we have to action.”

          annag26791 i would be interested to see what actions you take. I also found this article perhaps you may want to reach out to the writer of the article?

          We’re not sure what to do now either. Give up our dog or not move in? 

          #25269
          Jimmy-T
          Keymaster


            @micksik
            said:
            This was there response via email: No owners have been given permission, we can’t approve a breach of the by law.   If there are complaints of animals in breach of the by law then they are acted on.”

            We’re not sure what to do now either. Give up our dog or not move in?   

            What does the by-law actually say?  If it is the standard “May not have a pet without permission …” then you still have a lot of leeway.  If it says “may not have pets” period, then you have a problem.

            Regarding the article you quoted, it’s very informative about the law but short of specific advice.

            Just bear in mind that when the new strata laws come into effect in November, strata committees have to put their reasons for refusing pets in writing.  And, increasingly, just saying “we haven’t allowed this pet because we have never allowed pets” is not considered “reasonable”.

            I would move in with the pet  (since you are halfway there already) and by the time it gets to a tribunal you should have gathered enough evidence to prove that the pooch is not a problem.  However, if it behaves badly and annoys your neighbours (and not just by its presence), then it – or you – will have to go.

            Committees that go to tribunal working on an unproven assumption that every dog will behave badly are (ahem) barking up the wrong tree.

            The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
            #25270

            @JimmyT said:

            What does the by-law actually say?  If it is the standard “May not have a pet without permission …” then you still have a lot of leeway.  If it says “may not have pets” period, then you have a problem.

            Regarding the article you quoted, it’s very informative about the law but short of specific advice.

            Just bear in mind that when the new strata laws come into effect in November, strata committees have to put their reasons for refusing pets in writing.  And, increasingly, just saying “we haven’t allowed this pet because we have never allowed pets” is not considered “reasonable”.

            If the by-law is “not without permission” rather than “no way”, would move in with the pet  (since you are halfway there already) and by the time it gets to a tribunal you should have gathered enough evidence to prove that the pooch is not a problem.  However, if it behaves badly and annoys your neighbours (and not just by its presence), then it – or you – will have to go.

            Committees that go to tribunal working on an unproven assumption that every dog will behave badly are (ahem) barking up the wrong tree.  

            That’s for that JimmyT

            This is the specific by-law 

            “25. SPECIAL BY LAW 2 – Keeping of Animals (registered 17 May 1995)
            Subject to section 58(12) of the Strata Titles Act 1973, a proprietor shall not keep any animal upon his lot or the common property.”

            It is a very old unit so would the new laws apply to this strata?

            We live in another unit we own at the moment and have enough evidence from our neighbours to vouch for our pooch. 

            Have there been any instances where owners have been evicted because of pets?

            #25271
            Jimmy-T
            Keymaster

              My understanding is that pre-1996 schemes come under the standard model by-laws EXCEPT where a special by-law has been created, which would seem to be the case in your scheme.

              Your best bet is to canvass all the other owners to have your by-laws updated (something the government wants us all to do anyway) and to include the pet by-laws that allow pets with permission that must not be reasonably refused.

              This is not up to the Executive Committee (although they can make it harder to do).  You need to get enough signatures to call an Extraordinary General meeting (25 percent of owners) and then persuade 75 percent of the owners voting at the general meeting to adopt the new by-law.

              Bear in mind that the EC members will have zero interest in doing anything that may mean more work for them with no obvious benefit.

              You could start your campaign by putting a motion to the EC with accompanying material about the benefits of pets and the fact that apartments that ban pets can suffer a 10-15 percent reduction in value.  There is a stack of material around that shows the social, financial and personal health benefits of pet ownership.

              No one that I know has been evicted for pet ownership but they have been driven out. The way it works is that you get a Notice to Comply, but you don’t. The EC goes to the tribunal and asks for a fine, (probably about $200).  You pay it. They go through the process again, but this time they ask for orders and that’s when you have some hard decisions to make.  The fines for ignoring NCAT orders can be hefty and they get higher every time you ignore them.

              Needless to say, this can get expensive and stressful (for both sides) but it does buy you some time for the new laws to come in and, for instance, for proxy farming to be eradicated, improving your chances of getting a majority on your side.

              However, a much better tactic for all concerned is to go to the EC and ask if they will allow you to organise an EGM at your expense (assuming your AGM isn’t any time soon), so that owners can discuss the appropriateness of this 1995 by-law and whether or not they want to change it.

              If the EC refuses, start your own campaign by appealing directly to other owners and you can demand an EGM by getting the sgnatures of 25 percent of owners. 

              It’s worth noting that I got into this whole strata thing because we were told that our off-the-plan apartment would be pet-friendly but the autocratic chairman and his committee of cronies decided to ban pets.  

              What that did was to unite pet owners who might never have spoken to each other and not only did we get our pets in, they pet owners took over running the building and uncovered all sorts of dodgy deals as well as out-and-out corruption.

              So talk to the committee about raising the issue, don’t allow yourself to be fobbed off, campaign constructively and positively, be ready for some serious resistance and be prepared to look for somewhere else to live if the majority of people in the block still don’t want pets.

              The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
              #25295
              Jimmy-T
              Keymaster

                Getting back to the original question from Annag26791, the key issue is whether or not the refusals are unreasonable. “We have never allowed pets” is not a reasonable refusal – it’s just a statement of historical fact.  The by-laws allow for pets, albeit under restricted circumstances.

                However, having a resident who is allergic to cats or terrified of dogs may be a valid reason for refusal, as would a poll of owners that clearly stated the majority of owners didn’t want animals in the building.

                The real problem for most buildings is that there will be people on the committee don’t want change but can’t even be bothered to consolidate anti-pet sentiment with a full pet ban by-law.  In many cases they probably realise they won’t get the support they need.

                It is worth taking this to NCAT – and that means time, energy and becoming unpopular with your committee – because it forces the committee to justify their refusal with logic and reason, rather than prejudice and contempt.

                Be prepared for long-winded claims that the animals will be filthy, noisy and a nuisance.  These can all be countered by pointing to other areas of the Act that deal with noise, damage and behaviour on Common Property.  There is even a specific clause (151) for dealing with animals that have been approved but which have since proved to be a nuisance or hazard to residents.  

                Meanwhile, have a look at this story and video: It shows how a determined couple took on a building with messy anti-pet by-laws  and won.

                The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
                #25335
                burnstar
                Flatchatter

                  I went down this road a few years ago, our by-laws state that pets can’t be unreasonably refused. However the EC refused on the grounds that they have never allowed pets before and weren’t about to start a precedent

                  before going to tribunal we had to go to mediation, however as the SM represented the EC at mediation it was just a waste of time as he was just there to reinforce the wishes of the EC (even though he guided the EC on the pet refusal).

                  We got a lawyer (who specialises in Strata & pets). The main thing we learnt was to get submissions (i.e. supporting letters) from as many owners and tenants (i.e. the people living there) as this made a massive difference, you need to show you pet is suitable for apartment living (remember that dogs bark and this itself isn’t an issue, excessive barking is though).

                  In our case we found out that the neighbour below us (new parents) was on the EC and had a previous issue with a dog where they lived before and this had turned them into ‘pet haters’ and were spreading lies about how noisy we were to the EC. Luckily for us we knew all our neighbours and got along well with them and they were happy to provide letters saying they didn’t have a problem with us.

                  We won our case as the tribunal found the EC unreasonably refused and the majority of owners/tenants didn’t have an issue us having a pet. The whole process took just under (a very stressful) 12 months…

                  #25340
                  annag26791
                  Flatchatter
                  Chat-starter


                    @burnstar
                    said:
                    I went down this road a few years ago, our by-laws state that pets can’t be unreasonably refused. However the EC refused on the grounds that they have never allowed pets before and weren’t about to start a precedent … We won our case as the tribunal found the EC unreasonably refused and the majority of owners/tenants didn’t have an issue us having a pet. The whole process took just under (a very stressful) 12 months…  

                    Thanks for this – I guess our problem is that we don’t actually have the dogs yet. and want to get puppies. My strata manager is on our side with this so that’s something and he agree’s our request is logical, but the other problem is that everyone else in the building except for me and the other EC member on the ground floor are tenants so it’s hard for me to get in contact with the rest of the owner’s and see what they want. 

                    Good advise re: tenants giving their submissions, as I live next to some young chilled out people and across the hall from a woman who I’m almost certain has a cat (But hasn’t told the EC and I don’t want to get her in trouble by blowing the whistle)

                    Has anyone else on this forum had a positive experience in mediation which has resulted in approval in regards to pet ownership – I have scoured the internet and am yet to find one example where this was solved in mediation. I know that most people tend to only post negative experiences on the internet so that may be why but anyone with experience in Mediation, please let me know how your session went!

                    #25427
                    annag26791
                    Flatchatter
                    Chat-starter

                      @annag26791 said:


                      @burnstar
                      said:
                      I went down this road a few years ago, our by-laws state that pets can’t be unreasonably refused. However the EC refused on the grounds that they have never allowed pets before and weren’t about to start a precedent … We won our case as the tribunal found the EC unreasonably refused and the majority of owners/tenants didn’t have an issue us having a pet. The whole process took just under (a very stressful) 12 months…  

                      Thanks for this – I guess our problem is that we don’t actually have the dogs yet. and want to get puppies. My strata manager is on our side with this so that’s something and he agree’s our request is logical, but the other problem is that everyone else in the building except for me and the other EC member on the ground floor are tenants so it’s hard for me to get in contact with the rest of the owner’s and see what they want. 

                      Good advise re: tenants giving their submissions, as I live next to some young chilled out people and across the hall from a woman who I’m almost certain has a cat (But hasn’t told the EC and I don’t want to get her in trouble by blowing the whistle)

                      Has anyone else on this forum had a positive experience in mediation which has resulted in approval in regards to pet ownership – I have scoured the internet and am yet to find one example where this was solved in mediation. I know that most people tend to only post negative experiences on the internet so that may be why but anyone with experience in Mediation, please let me know how your session went!  

                      Sorry to hound you guys (pun intended) but just wanted to check if anyone had any stories/advice on mediation.

                      We head into DFT this Monday so would love all the information we can get.

                      #25428
                      Jimmy-T
                      Keymaster

                        It can only be solved in mediation if the other side agree.  The mediator has no power to make a ruling. In 99 percent of cases, people are just going through the motions so they can go to NCAT, as mediation is a prerequisite.

                        This comment launched a whole side discussion on the value of mediation which you can find by clicking here.

                        The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
                        #25434
                        Arlette
                        Flatchatter

                          Hi everybody. I am new to this forum and I recently read an article from Michael Pobi from Pobi lawyers about what to do when you wish to keep a pet as an owner of a strata scheme. This is the article I am referring to https://www.pobilawyers.com.au/owners-corporations-unreasonable-witholding-consent-pet/.
                          We would like to find out a bit more information if possible.

                          My partners parents own an appartment in a well thought after highrise in north sydney in which me and my partner live and our by laws say no pets allowed.

                          We spoke with our current strata manager and he advised that this is a strict policy and that we should not even bother to apply for a small dog as he believes the owners corporation will decline our application right away given the by law that is in place.

                          We would like to challenge this by law given the recent proposed changes for keeping pets in new strata schemes in nsw. We feel that it is highly unfair and unreasonable that we are being refused to have a small dog in our own appartment just because we bought 15 years ago.

                          I have been suffering from an adjustment disorder for a while now (as I am originally from Germany) and me and my partner both feel that having a small dog to keep me company while he is away at work (we work opposite schedules and rarely get time together which makes me very lonely and sad) will improve my mental health significantly.

                          We spoke with a friend who is in real estate and she encouraged us to apply and take this matter to tribunal if we have to even though it says no pets allowed. She said that tribunal would be very likely to rule in our favour.

                          We understand that we could try our best to change the by law to the more moderate option that every pet needs to be approved by the owners corporation first and that they cannot unreasonably withold the approval. But for this we need more than 75% yes votes to change it. Our strata manager has already pointed out that this won’t happen as he knows how conservative the owners here are.

                          Now I also read that after november 30 when the new bylaws take action old strata schemes have to review their bylaws. Is this correct?

                          We will take this matter to tribunal if we have to but wondering if we stand a good chance? Lawyers are expensive and i rather not pay 500 for someone to tell me we dont have grounds. We heard about a ruling in Queensland but the strata manager already said they don’t care about what happens in other states.

                          We do not understand why the reform would only recommend this new rule and not make strata schemes enforce it for new and retrospective created strata schemes. All in all this reform seems useless then as all strata schemes could still say they won’t adopt it.

                          I apologise for the lenghty post and the questions but it seems that there is a lot of fighting ahead of us and we would like to know if it is worth us picking this fight with our owners and if we even stand a chance.

                          The dog would likely be a small pug who is not a noisy dog or bark loudly and can be carried over common property. The dog would not even have to be carried through the entrance reception area of the building just in the elevator and down to our garage where no one would see the dog.

                          If they worry about the common property we are willing to look into getting an inside cat instead that would never leave our appartment but we prefer a dog as a companion.

                          I appreciate any little comment from you! ???? have a great day.

                          #25435
                          Jimmy-T
                          Keymaster

                            Firstly, what does the by-law actually say?  And I mean the specific wording not just what you think it says.

                            If it says pets are not allowed, then you have to persuade 75 percent of owners that the by-law is out of date and that they are losing value in their property by having a blanket ban that prevents the 30 percent of households that have pets from bidding for their unit when it comes up for sale. Real Estate agents reckon “no pets” by-laws take 5 to 10 percent off the value of units.

                            But be warned, residents who are used to not having to deal with pets will fight ferociously to maintain the status quo and other owners will go along with them to  keep the peace.  Your best bet may be to get investor owners onside  and deal with the residents later when you have a serious groundswell behind you.

                            That will include writing letters and pointing out expert opinion about the financial and social benefits of having pets – as well as how easy it is to remove animals that turn out to be pests.

                            The compulsory review of by-laws does not mean they have to be changed or brought up to date – but it does open the door.

                            If you want to go down the assistance animal route, you will have to prove that you require this assistance and that the animal is properly trained to provide assistance.

                            I would go for gentle persuasion, pointing out to owners that they have to review by-laws anyway (they probably don’t know) and they may as well look at the no-pet by-law which is the one that’s most out-of-date by today’s standards.  Animals and humans have been living happily together in unit blocks for decades and there’s plenty of evidence on-line to support why it is a good thing.

                            Whatever happens, try not to make this a personal battle between tyou and your neighbours. You have to respect people’s right to chose to live in a unit block that doesn’t have animals in it. 

                            The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
                            #25436
                            Whale
                            Flatchatter

                              Arlette…….and you need to take into consideration that you’re residents not owners, and that while the strata manager is currently providing you with some advice, they’re engaged by the Owners Corporation (O/C) as a collective of all owners and as such provide paid services to that collective.

                              So subject to the precise wording of the Plan’s existing by-law for the keeping of animals (ref: previous post #17), in order to progress anything such as a Motion to amend that by-law you’ll need as a prerequisite the active support of your partner’s family as the Owners of your Unit, including their formal permission for a pet to be kept at their Unit subject to the consent of the O/C, and by placing any Motion/s that you might prepare on the Agenda for consideration by those Owners in attendance at a General Meeting of the O/C.

                              #25440
                              annag26791
                              Flatchatter
                              Chat-starter

                                @annag26791 said:
                                Hi All, 

                                My partner and I recently purchased a large apartment and want to purchase 2 small dogs to live with us. We have chosen small, quiet breeds and want to get 2 dogs so that they keep each other company and don’t make any noise. We haven’t bought the dogs yet as we wanted to do the right thing and abide by the by-laws and seek permission first/

                                Our EC denied our request and their reasons were:

                                We don’t allow pets & I requested a bunny which got rejected so I will reject your request (very strange as I had nothing to do with this)

                                It is clear form the above that the EC have acted unreasonably and whats more, there’s just 1 guy who is really against us having the dogs.

                                We have mediation scheduled for 5 weeks time. As such, I wanted to hear about anyone’s experiences going to mediation over this issue and how it turned out?  

                                Hi All!

                                Just wanted to give you an update on how this issue was resolved.

                                Martin and I went to mediation today and it was a very positive experience and allowed us to chat to the EC without ramming our wants down their throats. We were able to hear their side of the arguement and come to a compromise. We got approval to get 1 dog (with provisions) and can revisit the discussion about another dog in the coming months/years once we’ve proven ourselves to be responsible pet owners. 

                                Going into this experience I did a lot of research on the internet about pets in Strata and it was overwhelmingly negative, however, after our experience today, I felt it very important to put a positive result out there too as I find that the negative outcomes always have the loudest voices and it can be a bit daunting for anyone going down this path. Whilst we have along way to go in Aus when it comes to pets in Strata, after dealing with the DFT and my EC, I think if both sides communicate openly and honestly with each other, then it is possible to reach a compromise. 

                                The result isn’t 100% what we wanted but it’s a major step in the right direction and we can now get a dog!!!

                                Thank you to everyone for their input, I really appreciate it. Xxx

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