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IN our strata agreement, in Schedule B it notes that the strata manager can charge $198 per hour for ‘time to prepare complicated/non-routine correspondence. I have e-mailed him with some questions prior to submitting our special by-law for renovations (which has been approved) and in his costs he is charging 3 hours (that is $594 in total). Is this possible. They refuse to give details as to what they have done. They have my deposit and I am worried that they will just take it out of the deposit.
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This seems quite excessive, both rate and time spent on this. Have you discussed this with your Committee members?
dclancy – Ask to see a copy of the Strata Manager’s Contract. As an owner you have a right to see the Contract.
There may be a condition in the Contract that requires them to justify their fees.
See also the Code of Conduct for Strata Managers (from the Office of Fair Trading) to assess whether your SM is in breach:
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