Flat Chat Strata Forum Neighbour noise Current Page

  • Creator
    Topic
  • #9099

    Given that Sydneysiders are now increasingly living alongside and on top of each other and that apartments seem, slowly but surely, to be the residence of choice for so many people; doesn’t it make sense for the State government to legislate for the most effective possible noise transference standards?

    The reality is that noise (the woofer from the surround sound); loud music, hardboard floors, etc… is one of the principal issues that affect good relations among people living cheek by jowl.

    Therefore, can we not avoid many future disputes if developers/builders are required to soundproof common walls, floors and ceilings.

    It is possible to do this and no doubt it costs more…. but the lowest possible cost now is not a recipe for future good neighbourliness.

    And, as for the current Australian Acoustic Standard – it just ain’t tough enough.

    Thanks

    Martin Barry

Viewing 9 replies - 31 through 39 (of 39 total)
  • Author
    Replies
  • #20448
    andyj
    Flatchatter

      Ancestor,

      Your post has me a little perplexed. dnighttime  already had a favorable  ruling from an adjudicator and went for a penalties hearing for non-compliance at the CTTT before a Tribunal member to have the orders  enforced. It was at the penalties hearing that the member issued a decision that the installation of a rug and runner meant that the other party had complied with the adjudicators orders and dismissed the penalties application. dnighttime is now in the unfortunate position of having to appeal the penalties dismissal before the District Court. dnighttimes avenues at the CTTT regarding this matter are exhausted and the matter needs to be appealed to a higher court. Why are we still discussing having this resolved at the CTTT. Your post is confusing at best. I am not a lawyer and this is not legal advice, however my gut feel based in this thread is that dnighttime will have good grounds for appeal. I cannot find any reference in the SSMA 1996 nor the model by-laws to say that the BCA re noise transmission is relevant. It simply refers to a subjective statement that the noise should not disturb the peaceful enjoyment of another lot. I agree that dnighttime should get sound legal representation as the District Court is a costs jurisdiction and should dnighttime prevail can be awarded costs and possibly damages. the converse is true should dnighttime not prevail. Can we be clear that the next avenue is a higher court and not muddy the waters with further talk of hearings at the CTTT

       

        

      #20587
      dnighttime
      Flatchatter

        Hello. The next avenue is the District Court. A family friend works for Makson D’Apice and confirmed that this is our only option to proceed if we want to appeal the ridiculous decision. However she also advised us the amount of money we would need to fight this. It is in the range or 25-50 grand. If you win you can be awarded costs but it is never for the full amount. We don’t have pockets deeep enough to take this course of action so have effectively been screwed over by the clowns at the CTTT.

         

        The other sides only evidence produced was a receipt for a hall runner and a carpeted mat that didn’t even cover all of the lounge room. This trumped noise recordings, stat decs, a expert noise report recommending carpet and underlay be installed and a an extensive noise diary that covered a six month period.

         

        Good luck to all taking action in the CTTT but keep your expectations very low.

        #20589
        dnighttime
        Flatchatter

          Also to ancestor. I think you should leave the advice to Jimmy T and the other gurus. Thanks for your effort and intrest in our case but your advice is very confused. You suggested in a previous post that we should have ignored the advice of our family friend who is actually an expert in these issues, a strata lawyer with years of experience. That is not good advice.

          She informed us that in her opinion the number of competent tribunal members at the CTTT could be counted on one hand. To get  her firm to run the case for us would have costed between 8 – 12 grand. Considering the competency of the CTTT that is an expensive gamble. She advised us that even if she ran our case the outcome was in no way a sure thing even considering our mountain of evidence.  

          She went over our case, explained to us how she would present the evidence, in effect coached us very thoroughly. We lost.  It was great advice to run the case ourselves. We already blew 2grand on a noise report. This would have blown out to 10grand at least if we had hired her and lost. 

           

          #21261

          Dear Dnightime,

          I am dismayed to hear about what has happened in your case.

          Check what I wrote on another forum.

          Perhaps you can appeal the decision you received on the basis of adjudicator error and precedents?

          http://www.flatchat.com.au/forum/hard-floors-and-tough-decisions/strata-funds-to-replace-hardwood-floors-with-carpet/#p11852

          Having been “screwed around” but the respondents in my case, I am gald that I have had a good outcome.

          What I have learnt is that detailed noise diaries and quoting precedents is what the adjudicators/Tribunal members are interested in.

          Also because I was only available on a Thursday, I was fortunate to have a Senior Tribunal Member judging our hearing.

          He was very good and very fair all round. It gave me great confidence in the process.

          It might be worth another try?

          Patricia

           

           

           

          #21790
          andyj
          Flatchatter

            Hi Gurus,

            I rang (a Sydney Metro♦) council today regarding ongoing noise from my strata neighbours. I was looking at getting a noise abatement order from my local council. I was told that they could only issue a noise abatement order if the noise was construction related (ie noise from a construction site) or was emanating from an industrial site. I had the impression that they could issue orders against noisy strata dwellers??

            Pls advise

            ♦ name of Council removed – Whale.

            #21791

            It sounds like you just got a fob off or the stand in receptionist for the day.

            Not knowing what Council you live in I just went to the Sydney Council webpage and typed in Neighbourhood Noise. (I generally find they all list the same State Law compliance information) It opened a word document listing out the various information.  If the noise is outside the restricted time then the offender is required to comply with The Protection of the Environment Operations Act 1997 (POEO Act), then take a log of the noise and send into the Council.  Being state law all residents and tenants (with signed lease agreements) must comply.  My suggestion would be to call again and ask to speak to someone in regards to neighbour noise.  Not just the front reception person. 

            I would start a noise log and go through the councils page & notes regarding noise look through all the various links.  Focus on what your specific noise issue is, ie music or barking dogs.  Look through the various documents – even if that means state law documents.  Make sure you have all the information to prove your point.  Also look at other Council pages, some go into more detail about some areas than others and this may be helpful.

            I am in WA and we have the State Environmental Protection Act of 1997 which states that for example any music (including music with a defined base) that is audible at that boundary of your property then it is too loud.  Any time of the day. 

            They do mention that if you are in a Strata then to go to the CTTT.  I have had discussions with a Strata Law specialist in WA and he said that the Councils and Police have far more power to make them comply with the law than Strata.  Sounds silly but he said that was the way it worked. 

            Don’t give up and record everything.  For me all I need is one powerball Cool

            #21794
            Whale
            Flatchatter

              An excellent post Missy!!

              I edited-out the name of Andy’s Local Council just in case something derogatory arose in subsequent posts, but as matter of interest and in support of Missy’s comments, that Council’s Website states the following at it’s “Neighbourhood Noise” page:

              Council has power to investigate and issue a notice or direction under the Protection of the Environment Operations (POEO) Act 1997. A notice or direction can be served on the occupier of premises requiring measures to be taken to control or reduce the noise, however the noise must be considered “offensive” in the opinion of the Council Officer.

              Try again Andy, and as Missy suggests try to get past the Council Officer who answers the ‘phone, or if that’s not possible then ask them to put you through to the Councillors’ Support Officer so that you can discuss your problem with your Ward representative.

              #21822
              andyj
              Flatchatter

                Thanks Whale and Missy,

                I will give the council another try. I don’t know if banging, thumping and door slamming would come under the POEO 1997 but I will ask to speak to someone more senior. The rotters above have been making this incessant noise for almost 3 years now. I am getting close to giving up and selling out. Pity because I have a really nice unit..Frown

                Cheers

                Andyj

                #22274
                andyj
                Flatchatter

                  Hi Flat-Chat community,
                  Our owners corporation is going through the same experience as dnighttime.
                  In brief:
                  Feb 2012- Timber floor installed above and new neighbors move in. Appalling noise results severely disrupting all residents in west wing of the strata complex.
                  May2012-July2013 protracted battle with owner to address breach of by-law 14. Favorable adjudication Jan 2013 which also recognizes some of the noise is not related to the floor and is the tenants themselves. Owner appeals, we go to a directions hearing May. July tribunal orders that owner complies with orders. Owner installs cheap carpet. Noise reduced from deafening to frequent and annoying.
                  Jan2014 Owner corp seeks orders against tenant to comply with by-law 1 and s117(1)(a) SSMA 1996. Adjudication July 2014 in favor of owners corp. Residents of west wing contact council and request noise abatement direction. Granted and in force until Oct 2014. Residents of west wing have politely approached tenant 4 times as a group in person over preceding 3 years asking nicely to please consider neighboring residents especially between 10pm and 7am. On last visit the tenant of the offending lot accuses the 3 other residents of the west wing of harassment and calls the police seeking AVO’s. Tenant speaks to police in English who advise us not to approach her again.
                  Owners corp seek orders from tribunal requesting penalties for breach of orders. Hearing held early Sept. Tenant suddenly cannot speak English and needs an interpreter. States that she could not understand request for mediation as an excuse for not attendance, didn’t understand the orders handed down by the tribunal and is bewildered as to why she is there. She also states that she does not have any knowledge of the laws or her rights.
                  Tribunal member asks that we talk with her about our issues. Strata Manager states that we have all had conversations with her, she can speak English and has 2 children at high school that do not need translators in class all day. Strata Manager also mentions police advice to all other residents not to approach her. Member repeats that it would be preferable for the parties to enter into discussions. We ask how if she cannot understand English and we are not permitted to contact her. Member adjourns case and states that the onus in on the owners corporation to establish that she is breaching the by laws despite us already having orders from the tribunal that she is in breach of the by laws. Member states that not all noise is excessive noise and we must understand this, despite the adjudicators orders in July stating that the tribunal is satisfied on the balance of probabilities that she is making excessive noise. All up hearing lasts 15min and we are dismissed. Outside tribunal the other party suddenly has learnt to speak English again.
                  Owner refuses to evict tenants despite all the evidence we have and the orders we have against the tenant. Strata Manager has never seen a noise issue get to this stage. He said that at least once a month his agency gets evictions from real estate agents in cases like this.
                  Legal advise from a friend is that they have had some very good legal advice to play the language and race card and that despite any orders we get they will continue to ignore them. The owner is a relative and lives overseas and supports the tenant fully. Is there any way we can put some heat on the owner as it appears that these people will fight to the death to “exercise their right to live as they please, even at 3am every day” and will not move for anyone. Next step penalties from council for breach of noise abatement direction. Stat decs from all affected residents 3 years of noise logs from 2 (one resident has given up due to the time this has taken and works night shift so can sleep during the day)

                  After 3 years of this I am almost stuffed.

                  Thoughts, advice, prayers requested

                  One nervous wreck andyj

                Viewing 9 replies - 31 through 39 (of 39 total)
                • You must be logged in to reply to this topic.

                Flat Chat Strata Forum Neighbour noise Current Page