Flat Chat Strata Forum Neighbour noise Current Page

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  • #9941
    Harmony
    Flatchatter

      Do I have any legal recourse to the Owner, Managing Agent, Owners Corporation or anyone for having to temporarily move out of my home due to unacceptable and unrelenting noise from arguing tenants?

      My husband and I have lived in our apartment in a small block of 8 in a peaceful suburb on the Lower North Shore for the past 3 years. The block is quiet and things have been generally good.  We are owners and I am on the Executive Committee. 

      Around five months ago tenants moved in to the unit below us. From the very first night, they have had extremely loud arguments.  We hear screaming, crying, hitting, yelling, swearing, furniture being knocked over, people being pushed over, doors slamming repeatedly with such force it sounds like gunshots.  We (and others) have witnessed them physically fighting on a number of occasions in our front yard or in the street.  Don’t feel too sorry for the woman involved, she is the aggressor.  We have heard her boyfriend sobbing ‘you beat me up for no reason’.  These arguments happen a few times a week!  It is relentless, any time of the day or night.

      In case you think this all sounds too outrageous to be true, just this weekend the police attended on Saturday morning – builders at the construction site next door called the police when they saw the couple fighting in the street.  And police attended again on Sunday afternoon when two neighbours called the police in what was a particularly brutal argument.  The woman had visible bruising and the man had a black eye.  There were also incidents on Saturday night and Sunday night where the police were not called but the noise was sufficient to wake up a number of neighbours.

      The owner and managing agent were very slow to respond when I first notified them of these incidents within a month of the tenants moving in. Eventually they agreed that when the six month lease expired they would not renew it.  Meantime, the situation has become so stressful for me, I have moved out temporarily (sadly leaving hubby and kitty at home).   Ongoing disruption to my sleep, distress at hearing such heated and violent arguments, anxiety and feeling unsafe in my own home, have made the situation untenable for me.

      As for the police, they tell us that unless one of the couple makes a complaint of abuse there is nothing they can do.

      So aside from the stress and disruption over the past five months, I am now paying for alternative accommodation (found a place on Airbnb a few blocks from home until the couple move out next month.

      Surely the owner or managing agent have some responsibility?

      Would really appreciate some advice, I am at my wits end.

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    • #23208
      Jimmy-T
      Keymaster

        The owner has a duty to moderate the behaviour of any visitor or tenant on their property.

        The way this works is that you have to identify a breach of the by-laws and the EC has to issue a Notice To Comply (which would say that they have breached by-law xx by making too much noise and disturbing other residents who have a right to the peaceful enjoyment of their lot).

        You then write to the landlord and say that since this tenant has breached the by-laws, that means they are also in breach of their lease and the landlord not only has the right to evict them but has a legal duty to either do so or compel them to behave.

        This puts the onus firmly back on to the landlord.

        Another avenue you could explore might be a noise abatement order.  Have a look at this fact sheet which has links to a lot of useful information. 

        Good luck

        The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
        #23220
        Harmony
        Flatchatter
        Chat-starter

          Thanks for the advice.  It is a shame that our Strata Manager didn’t give me this advice months ago when I raised it with them.  I’ll follow your suggestions.

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