It’s 25 per cent in QLD, too. I think that BONNIE L provides sound advice. Go to the tribunal.
With regards to an owner requested general meeting, the NSW legislation should have parallels with the QLD legislation. In a 4-unit block, one owner would apparently satisfy the 25 per cent requirement.
In QLD, the notice requesting the extraordinary general meeting must be given to the committee secretary, or in the secretary’s absence, the chairperson. The secretary is taken to be absent if they do not respond to the owner’s/owners’ request within 7 days.
In QLD, the notice/request must include signatures of at least 25 per cent of lot owners or their representatives and the motions which the owners on the request want to have decided at the meeting.
The secretary (or chairperson) receiving the request must call an extraordinary general meeting within 14 days. The general meeting must be held within 6 weeks of the receipt of the request.
In QLD, if the meeting is not called within 14 days, the owner/owners who signed the original request can ask another committee member (if there is one) to call the meeting. The meeting must be called within 14 days of receiving the new request, etc.
If you have to go to NCAT because the secretary refuses to call a meeting, there will be a delay. You may be able to get an interim order quickly but that might not apply as it’s not an emergency or life-and-death situation. In my limited experience of strata case law, an interim order is commonly used to stop motions from being put into effect until a final order is handed down.
Based on QLD experiences, it will take over 3 months and not uncommonly 6 months to get an NCAT ruling or final order. Which, if you are successful and an EGM is ordered, will result in the EGM being held close to the scheduled July AGM. The adjudicator may take this into account and rule that the motion is to be decided at the AGM to “save costs.” Which is why, I think BONNIE L’s response above has hit the nail on the head.