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Topic
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This is a 32 unit strata in NSW.
A sub committee has been appointed to interview prospective managing agents.
When interviewing, what would be some major questions to ask of the Managing Agents.
Naturally, one knows of the simple things but we’re looking for something that we might not have thought of.
Thanks for your anticipated help!
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Replies
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1. Have they ever been the subject of a complaint to Fair Trading? If so, what, why and how did it go?
2. How are their fees structured – all inclusive or flat fee plus schedule B charges?
3. If it’s schedule B, what do they charge for and how much? What would be a reasonable estimate of the annual charges for your scheme?
4. Who will be the actual strata manager – the one dealing with the scheme on a daily basis?
5. How much experience of a scheme of this size in this area do they have?
6. How would they deal with [insert specific ongoing problem in your scheme here]?
The opinions offered in these Forum posts and replies are not intended to be taken as legal advice. Readers with serious issues should consult experienced strata lawyers.
7. What processes/technology would they use to manage your strata scheme?
8. References? (adding onto JimmyT’s pt. 5 above).
9. Longevity of their frontline staff
10. Number of schemes/lots per manager
Hi,
1) Ensure there is a mutual get out of contract pharagraph agreed to by the owners cooperation and the managing agent.
2) What experience do they have in handling after hours emergency situations which may arise with your strata scheme.
3) Only give control to the managing agent, that you want them to have. Don’t assume they will do it all on there own, after all is your strata scheme.
Kind regards,
Digby
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